SEROTA Yolcu
Passenger and parent app: live arrival time, approaching and delay notifications, “not riding today” and boarding and hand-over events.
One platform for school and staff shuttles in Türkiye: passengers see a live arrival time, drivers run the trip from one app, and shuttle companies, schools and employers follow the same trip record from their web panels.


Every school and staff shuttle has the same weak point: the person at the stop does not know when it will arrive. SEROTA — “servis + rota” — closes that gap for passengers, parents, drivers, shuttle companies and the schools and employers they work for.
Four products read the same trip record — route version, date, direction, vehicle and driver — so the passenger’s arrival time, the driver’s roll call, the operator’s live map and the institution’s report never disagree.
One trip record, four products
Passenger and parent app: live arrival time, approaching and delay notifications, “not riding today” and boarding and hand-over events.
Driver and escort app: drive mode with only the next stop, roll call by QR, NFC card or PIN, and it keeps working offline.
Web panel for shuttle companies: live map, alert centre, routes, fleet and document compliance, progress payments and invoices.
Web panel for schools and companies: on-time performance against the agreed service level, satisfaction, address requests and reports.
Built for safety and on-time arrival
Vehicle position every few seconds and an arrival time recalculated for every stop.
Parents see boarded, arrived and handed over; a child is handed only to an authorised person with a four-digit daily code.
Child-safety events are kept with an audit trail and cannot be edited or deleted.
The driver reports an incident with its location; the operator assigns a replacement vehicle from the panel.
Scenario comparison and justified route suggestions; the planner always makes the final decision.
Progress payments, invoice drafts and driver payments are generated from the trip records themselves.
Who it is for
Business model: a monthly subscription paid by the shuttle company or institution, tiered by fleet size; the passenger, parent, driver and escort apps are free. Privacy by design: the passenger’s phone location is never tracked, and the vehicle’s GPS trail is anonymised after a set retention period.
SEROTA is in pilot use; the App Store and Google Play release is next. Screens show demo data.